Once invoices are paid in full your items will go into production. Please note that custom pens, cigar pokers, passports and luggage tags ship within 7-10 business days. Custom trays, coasters, tumblers, mugs, glassware, notebooks/planners, travel bags, drink stirrers ,custom laser designs & Apparel ship within 11-21 business days. All Sales are final because all items are custom made. To discuss issues please contact us via our contact form or hello@soulbeadz.com
