Shipping policy

All items are shipped via USPS Priority Mail or UPS Ground. USPS or UPS is NOT required to acquire a signature confirmation unless requested & paid for by the customer. USPS or UPS are also not required to ring your doorbell or knock on the door to alert you that your package has arrived.

You will receive tracking information once your order is completed and packed via email. Please check your junk/spam for order confirmation and shipping information. If you are unable to find this information please email hello@soulbeadz.com.

Soul Beadz & Bling will not be responsible for packages sent to the wrong address. Please make sure the address used is complete and correct before placing your order. If you place an order using the wrong address, please send an email immediately to have the address changed; if you do not it will at your own expense to have the package resent. You will be responsible for ALL reshipping charges.

Once orders are paid in full your items will go into production. Please note that custom pens, cigar pokers, passports and luggage tags ship within 7-10 business days. Custom trays, coasters, tumblers, mugs, glassware, notebooks/planners, travel bags, drink stirrers ,custom laser designs & Apparel ship within 11-21 business days. All Sales are final because all items are custom made. To discuss issues please contact us via our contact form or hello@soulbeadz.com